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FAQ

 

What is laminated cotton?

As the name suggests, laminated cotton or slicker fabric is quilting cotton that has been given a polyurethane laminate coating. The fabric is free of PVC plastics,BPA, pthalates and meets all of the US Consumer Product Standards Improvement Act (CPSIA) standards. This means the product is safe for use by young kids.

Can I just buy a piece of this fabric from my local chain fabric store?

Not at all. We source all of our laminated cotton from licensed distributors of designer US fabric companies. This fabric is costly to source and it is not made in China. Tranquil Home specialises in making products from laminated cotton so our buying power means we can supply our products in a large range of prints for a competitive price.  

Why laminated cotton?

We fell in love with laminated cotton from the first time we laid eyes on it in the US. The fabric is waterproof, machine washable and tough. You can even give it a gentle tumble dry.

What are the washing instructions for your products?

Our Spillmats, Placemats, Smocks and Bags can all be machine washed on a cool cycle. As our products do not contain plastics and are laminated cotton, they may have some creasing at the edges after washing. This is normal and you can choose to let any creasing drop out or gently iron the product under a soft cloth. Please note as with all fabrics the sheen will dull slightly after the first machine wash. This does not impair the function of the product. It also increases the non slip nature of our floor mats. What's more, our fabrics don't run so you can put them in the machine with everything else. Just another way Tranquil Home products make life easier. Please note all Blackboard Placemats are wipe clean only. Simply use water and a serviette if you are out and about in a restaurant.

What are your shipping costs?

We offer FREE standard shipping anywhere in Australia..

What is your delivery time?

Once payment is made we will ship within 5 business days. If you need the product immediately please let us know by contacting us on the page.

What is your Returns Policy?

We offer a full refund on return policy for unused goods within 14 days of delivery. As long as an item hasn't been used you can return your order for a full refund if you change your mind. We stand by our product at Tranquil Home so if you are dissatisfied at all please contact us and we will do what we can to resolve any issues